![]() ![]() In order to do so, you will need the Chrome extension OnSIP Call Assistant. This approach is useful to avoid wasting time dialing phone numbers. This will make Grandstream Wave ring and route the call via your phone to the other party. SIP Authentication ID: the OnSIP 'Auth Username'Īside from initiating calls from Grandstream Wave on your phone, you can also initiate calls by clicking phone numbers in your browser on your PC.You will then have to configure it as follows: ![]() When creating an account, select OnSIP in the list of carriers. On Android and iOS, OnSIP has been successfully tested with Grandstream Wave. This is useful for on-the-go calls, but also to make sure to hear incoming calls, or simply for convenience. In order to make and receive phone calls when you are not in front of your computer, you can use a softphone app on your cell phone in parallel of Odoo VoIP. Odoo will ring and display a notification. Your number is the one provided by OnSIP. E.g.: +16506913277 (where +1 is the international prefix for the United States). If you see an Incorrect Number message in the Odoo softphone, make sure to use the international format, leading with the plus (+) sign followed by the international country code. You can now make phone calls by clicking the phone icon in the top right corner of Odoo (make sure you are logged in as a user properly configured in Odoo and in OnSIP). ![]() You can find all this information by logging in at, then select the user you want to configure and refer to the fields as pictured below. Handset Extension: the OnSIP 'Extension'.OnSIP authorization User: the OnSIP 'Auth Username'.SIP Login / Browser's Extension: the OnSIP 'Username'.In the form view of each VoIP user, in the Preferences tab, fill in the section PBX Configuration: OnSIP Domain is the domain you chose when creating an account on If you don't know it, log in to and you will see it in the top right corner of the screen.In the section Integrations/Asterisk (VoIP), fill in the 3 fields: Ir a Aplicaciones e instalar el módulo VoIP OnSIP. After opening an OnSIP account, follow the configuration procedure below. Before doing so, make sure that your area and the areas you wish to call are covered by the service. You will need to open an account with OnSIP to use this service. Remember, for it to function properly you must add the external number into your resources list.Odoo VoIP can be set up to work together with OnSIP (In that case, the installation and setup of an Asterisk server is not necessary as the whole infrastructure is hosted and managed by OnSIP. Refer to your manufacturer’s documentation for instructions relevant to your device. If you are going to be out of the office for a short while, you can also set up your individual SIP phone to forward to an external number. From the Inbound Call Preferences pane select your ring time and for “then send to:” enter your user’s cell phone. Vanity numbers: Instead of handing out your personal phone number to customers, have them call a vanity number like 1-800-BRAND. For example the system default extensions are 7XXX, for cells why not use 6XXX? This way to dial someone’s desk phone, you would hit 7001, but to reach his or her cell you would dial 6001. You may find it easier to give everyone’s Cell User extension a unique prefix. Create a user and name it “Name Cell” and select an extension. Let’s assume you’ve created the SIP account already. ![]() This is easy in that it gives the administrator a name associated with the number as opposed to having to recall which external phone number ties to each person specifically using just extensions.Īdditional Tip for Users Utilizing both External Numbers and SIP Phones If there is no phone registered, then the system will automatically follow the “then send to:” rules you assign. If you are setting up an external phone number for someone who will not be using a sip phone, you can simply create a user, set their inbound call preferences to ring any amount of seconds then send to an external number. If you have a distributed work force with duties either in the office or in the field, this may be the best solution for your company. This way, if you already have an auto attendant with extensions set up, people can dial your number, followed by the extension for an employee, and immediately be directed to that cell number, regardless of whether or not your employee also has a SIP phone. If the individual in question will be using a SIP phone in addition to the external phone, you may want to set a unique extension to that external number. User has an External Number and SIP Phone There are two ways of doing this each with unique advantages. Typically when you set an external number, you want an outside agency to receive calls as though they are an internal part of your organization or you have individuals in the field who need to receive calls, such as a sales or repair team. ![]()
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